Shipping Policy
At Komputerzz, we aim to provide fast, reliable and affordable delivery on all eligible orders.
1. Shipping Locations
We currently ship to locations within the European Union. If you are located outside these regions, please contact us before placing an order to confirm shipping availability.
2. Processing Time
Orders are processed within 1 to 2 business days, excluding weekends and public holidays, after you receive your order confirmation email. You will receive a notification once your order has been shipped.
3. Shipping Time
Estimated delivery time within the European Union is 5 to 10 business days. Delivery times may vary depending on destination and carrier delays outside our control.
4. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the total weight of your order. We may occasionally offer free shipping promotions, which will be clearly displayed on the store when available.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your package delivery status online.
6. Delayed or Lost Packages
If your order is delayed or lost during transit, contact [email protected] with your order details. We will assist you in tracking or, where appropriate, replacing the order.
7. Contact Information
For questions about shipment or delivery:
Venture Hub, 136 Capel Street, Dublin, D01 T2C9, Ireland
+62 822 3698 7052 (WhatsApp)