Privacy Policy

Overview

Komputerzz operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience. Komputerzz is powered by Shopify, which enables us to provide the services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, purchase from, or otherwise interact with the services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

1. Personal Information We Collect

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the services, where you live, and as permitted or required by law, we may collect or process:

• Contact details, including your name, billing address, shipping address, phone number and email address.
• Financial and payment information, including payment method details, payment confirmations and transaction amounts.
• Account information, such as username, password, preferences and settings.
• Transaction information, including items you view, place in your cart, purchase, return, exchange or cancel.
• Communications with us, including information you send when you contact support.
• Device, browser, network and IP information, and other unique identifiers associated with your use of the services.
• Usage information about how and when you interact with and navigate the services.

2. Sources of Personal Information

We may collect personal information:

• directly from you when you create an account, place an order, contact us or otherwise use the services;
• automatically through the services, including from your device, browser, cookies and similar technologies;
• from service providers that support payment, fulfillment, analytics, infrastructure or customer support functions; and
• from partners or other third parties where permitted by law.

3. How We Use Your Personal Information

Depending on how you interact with us, we may use personal information to:

• provide, tailor and improve the services, including processing payments, fulfilling orders, arranging shipping, handling returns, managing accounts and remembering preferences;
• communicate with you about your account, orders, customer support inquiries and service-related notices;
• send marketing and promotional communications where permitted by law and according to your preferences;
• protect the services, detect and prevent fraud, investigate suspicious activity and help maintain account and payment security; and
• comply with applicable law, respond to legal requests and enforce our policies and terms.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:

• with Shopify, vendors and service providers that support store hosting, payments, analytics, customer support, cloud infrastructure, fulfillment and shipping;
• with business and marketing partners to provide marketing services or advertising, subject to applicable law and your privacy rights;
• where you direct us, request us or consent to disclosure, such as where disclosure is necessary to ship products or support social media or login integrations;
• with affiliates or within our corporate group; and
• in connection with legal obligations, disputes, fraud prevention, protection of rights, or a business transaction such as a merger, acquisition or insolvency process.

5. Relationship with Shopify

The services are hosted by Shopify, which collects and processes personal information about your access to and use of the services in order to provide and improve the services for you.

Information you submit to the services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside, where needed to operate and improve the services.

Shopify may also process personal information collected through interactions with our store in connection with Shopify features that support store performance, personalization, advertising or measurement.

To learn more, see the Shopify Consumer Privacy Policy and Shopify's privacy controls portal.

6. Third-Party Websites and Links

The services may contain links to websites or platforms operated by third parties. If you follow those links, you should review the privacy and security policies of those third parties. We are not responsible for the privacy, security or content of third party sites that we do not control.

7. Children's Data

The services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in the relevant jurisdiction.

If you are a parent or legal guardian and believe a child has provided us with personal information, contact us using the details below and we will review and, where appropriate, delete that information.

8. Security and Retention

No security measure is perfect, and we cannot guarantee absolute security. Information sent to us may also be at risk while in transit, so sensitive information should not be sent through insecure channels.

We retain your personal information for as long as needed for the purposes described in this Privacy Policy, including to maintain your account, provide services, comply with legal obligations, resolve disputes and enforce our agreements.

9. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights, subject to applicable law and relevant exceptions:

• the right to access or know what personal information we hold;
• the right to request deletion of personal information;
• the right to request correction of inaccurate information;
• the right to data portability in certain circumstances;
• the right to object to or restrict certain processing where provided by law;
• the right to withdraw consent where processing is based on consent; and
• the right to opt out of promotional email communications using the unsubscribe link in those emails.

To exercise rights related to personal information processed by Komputerzz, contact us using the details below. To learn more about rights related to data processed by Shopify, visit Shopify's privacy controls portal.

We may need to verify your identity before responding to a request, and we will respond within the time required by applicable law.

10. Complaints

If you have concerns about how we process your personal information, contact us first using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

11. International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country where you live.

Where required by law, if we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as Standard Contractual Clauses or equivalent lawful safeguards, unless the destination country has been recognized as providing an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes. We will post the revised policy on this page, update the "Last updated" date, and provide any notice required by law.

13. Contact

If you have questions about this Privacy Policy, our privacy practices, or if you want to exercise your rights, contact:

• Email: [email protected]
• Address: 136 Capel Street, Dublin, D01 T2C9, Ireland
• For applicable data protection laws, Komputerzz acts as the data controller of your personal information.